Delivery over Ukraine
Standard free delivery is made within one working day after payment receiving using Nova Poshta service, you can receive your package at the nearest depot. We offer also free courier delivery in Kiev.
Address delivery over Ukraine
If for some or another reason receiving in the depot does not suit you, you can order address courier delivery, managed by Nova Poshta in terms and according to the tariffs set by the delivery service with a preliminary agreement on exact delivery time with you on the phone.
If you need address delivery as an option, please mention it in the notes field at checkout. If courier delivery is not available in your area, you will be notified as soon as your order is processed.
International shipping is carried out by Ukrpochta.
Your parcel will be sent within two working days after the payment, and you’ll get your personal tracking number. Payment amount depends on the weight of origin and distance. Approximate delivery time – from one to 4 weeks depending on the destination distance.
After crossing the Ukrainian border the parcel can be tracked on the official website address of the recipient country.
If for whatever reason you are not satisfied with your order, you can return the item within 14 days of its receipt. We undertake to pay you the full amount (minus the bank fees), unless it is damaged or there are signs of usage. The returning cost in this case is paid by the customer.
All the jewelry pieces have a lifetime warranty on repairs. The cost of shipment for repairs should be covered by the customer.
Return policy of inadequate quality – according to the Law of Ukraine On Consumer Rights Protection.